I’m so proud of Anne Lupkoski, the certification chair for the Central Canada Division of the International Association of Administrative Professionals. She asked for my recommendations to create an online booklet with testimonials. I advised that she use PowerPoint to create a PDF and upload it to Issuu, a site that turns your documents into online magazines. Voila! A masterpiece is born.

Bonus tool! Check out how Anne used a Tagxedo word cloud on page 51 to capture the spirit of the certification.