iPhones are becoming the smart phone people love to hate; ironically perhaps, because they’ve become so ubiquitous and so pricey. The reference above to arrogance is a case in point. People can also choose to hate owners of anything that’s more expensive than average, but really, is that a reason to dis the product? Apple is consistently rated the highest in customer service (based in the US, not India) and I happen to like their approach to security, among other things that are important to me.